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Holiday Shipping Notice:

  • Our offices will be closed 12/26/22 in observance of Christmas and 1/2/23 for the New Year. Orders placed after 12 Noon the Friday prior will not ship until the following Tuesday.
  • All other orders are currently shipping as regularly scheduled - unless noted otherwise. Please refer to our shipping information below for details.

Shipping Information:

  • Orders usually ship within 24 business hours of receipt. Orders placed after 12:00 P.M. ET typically ship the following business day.
  • Customers will be notified via e-mail or phone in the event of a backorder.
  • An order confirmation e-mail containing a shipment tracking information will be sent.
  • UPS Ground is our standard shipping method. All ground delivery times are estimations.
  • Tools ship free to most states in U.S. Alaska and Hawaii are excluded. Fasteners and accessories qualify for freight charges due to added weight. Freight can be calculated at checkout, or by contacting customer service.
  • Orders delivered in Ohio, Kentucky or Iowa are subject to all applicable tax and freight charges. These charges are automatically applied if your shipping address is within the applicable jurisdiction.
  • Tools shipping internationally, including Canada, quality for shipping charges. A confirmation email will be sent prior to shipment.
  • Items that ship outside the U.S. and need to be returned for ANY reason, including out of box failure or warranty repair, the customer is solely responsible for all return shipping costs.

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PHONE: 1.888.720.7892

EMAIL: [email protected]

ADDRESS:
1740 Carillon Blvd.
Cincinnati, OH 45240

HOURS OF OPERATION:
Monday - Friday
8:00 am - 4:30 pm EST

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