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Holiday Shipping Notice:

All orders are currently shipping as regularly scheduled - unless noted otherwise. Please refer to our shipping information below for details.

Shipping Information:

Orders usually ship within 24 business hours of receipt. Orders placed after 12:00 P.M. ET typically ship the following business day.
Customers will be notified via e-mail or phone in the event of a backorder.
An order confirmation e-mail containing a shipment tracking information will be sent.
UPS Ground is our standard shipping method. All ground delivery times are estimations.
Tools ship free to most states in U.S. Alaska and Hawaii are excluded. Fasteners and accessories qualify for freight charges due to added weight. Freight can be calculated at checkout, or by contacting customer service.
Orders delivered in Ohio, Kentucky or Iowa are subject to all applicable tax and freight charges. These charges are automatically applied if your shipping address is within the applicable jurisdiction.
Tools shipping internationally, including Canada, quality for shipping charges. A confirmation email will be sent prior to shipment.
Items that ship outside the U.S. and need to be returned for ANY reason, including out of box failure or warranty repair, the customer is solely responsible for all return shipping costs.
Freight estimations do not include duties, taxes or other fees related to import.
Physical street addresses are required for shipping. UPS does not ship to P.O. boxes.
Large orders may ship more economically via common carrier. Contact customer service to obtain a quote.
We are accepting international orders. Pre-payment must be in the form of wire transfer or check. Wire transfers are subject to bank fees. Currently, we are not accepting credit card payments for international orders.
When a shipping carrier, such as UPS, provides photographic evidence documenting a package has been delivered successfully, the order is considered complete. Anything that occurs pertaining to the package after this point, becomes the sole responsibility of the customer. Nail Gun Depot nor UPS bear any responsibility, should a package be stolen or tampered with past the documented point of delivery.

Return Policy:

Returns are accepted for merchandise returned within 30 days of purchase. Items must be in new sale-able condition with all original packaging. Any defective merchandise must be returned within 30 days of purchase for exchange or warranty repair per manufacturer's warranty policy. All merchandise must be diagnosed by an authorized service center such as Nail Gun Depot to be deemed defective.

All returns require a Return Material Authorization (RMA) number for processing. RMA’ s are acquired by contacting customer service via email or phone. The returning party is responsible for all shipping fees unless otherwise noted. Nail Gun Depot is not responsible for damage incurred during return shipping. Returns are accepted for exchange or store credit only. We do not offer cash refunds.

Items that ship outside the U.S. and need to be returned for ANY reason, including out of box failure or warranty repair, the customer is solely responsible for all return shipping costs.

Privacy Policy:

Click here to view our most current Privacy Policy.

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Nail Gun Depot - About Us

About Nail Gun Depot

OUR MISSION

Nail Gun Depot is committed to providing the most cost effective and efficient fastening solutions available. Our dedication to customer service, and extensive product knowledge ensure you receive best-in-class support - every single time.

WHO WE ARE

NailGunDepot.com was launched in 2000, in response to a growing demand for e-commerce within the construction and manufacturing trades. To this day, our purpose stands to fulfill a growing demand for world-class fastening products and services, on a global scale. Located in Cincinnati, Nail Gun Depot works with distribution centers strategically located across the United States, to ensure top notch customer service and satisfaction. With a dedication to customer service, genuine passion for the business, and partnerships with world class manufacturers, Nail Gun Depot has continued to prove itself as an industry leader. Our highly skilled and experienced staff strive to offer the most efficient and competitive fastening solutions available.

WHY CHOOSE NAIL GUN DEPOT

200 years combined experience
Everyday low prices
Free & fast tool delivery
SOP tool repair program
Live online support

Diverse product offerings
Access to product application experts
Secure online ordering & tracking
Support past the point of sale
Partnerships with world class brands

BRANDS WE CARRY

PRODUCTS WE CARRY