Thank you also for the excellent and quick service on the UPS order you sent Monday. I received it today and got it to my customers! You guys are awesome!!
I can not begin to tell you how pleased I am with the HIGH level of customer service demonstrated by you and your company in handling this problem for me! Frankly, I did not expect more than a 'brush off'. Instead, I got a very cordial phone call that eventually solved my problem (yes, it was MY problem ... not the nail gun ) :).
After some 35 years in the retail business I believe I am qualified to define Customer Service. And, believe me when I say "NGD defines the very best of Customer Service"! From a home owner, to a big time contractor, NGD WILL take care of you!
Thank you for making my day :) !
Thank you for the order #SO-177698. It was shipped in a box that was well packed and the communication was excellent!!! I like to let businesses know when they are good.
Thanks for all your help. This is the first time I dealt with Nail Gun Depot & it seems like the customer service dept takes all customer issues very seriously. I'm very impressed & appreciative.
Thank You so very much for walking me thru this order your response was wonderful and we got the order and will try it out this evening can not wait hope it makes the job much easier then screwing a screw using a traditional drill!! I will recommend your company to all of our friends!
Have a Great Week!
Jessica and Cody!
Excellent service, speedy delivery and one awesome nail gun.. THANK YOU for everything. I hope I can send some more business your way.
Once again, you were very professional and knowledgeable about your job (75% of the time dealing with shipping arrangements, I spend 45 minutes explaining what you understood perfectly). Taking time to check with the warehouse on my options… product knowledge... polite customer service... kudos!
You are a cut above what I usually have to deal with when ordering outside Alaska.
Thanks for your assistance.
I recently was communicating by email with one of your sales people, Amanda, who recommended a different stapler for my requested application. I bought the CareptPro Electric stapler and it worked perfectly for my application.
Thank you very much,
For 2 years I've been paying $39-$42 for 18,000 380/10 20g staples...Not only did you beat that including shipping but the order was processed and shipped.....and BOOM.......they're here.
GREAT service guys.......and yes when i re-order I'll be back on your home page!!!
Just wanna to say Thank You guys for fast shipping, really appreciate that.