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WOW! I placed this order for a Senco Pin Nailer #23SXP on Wednesday (9/02). No sales tax, no shipping, no delays, excuses or sales pitches. I have the nailer in my hands today Friday (9/04)!!! Plus you threw in a free box of brads.
I order quite a few items online & have experienced both good & bad. You are far & away the ABSOLUTE BEST company I have ever dealt with.
I have a few projects I want to get done before having spine surgery later this month. As luck would have it my old Senco pin nailer called it quits after 13 years & no one around here had the new one. Figured there's a lost week. I found you online & went for it. Best decision I've ever made. I couldn't have gotten the nailer this fast if I did find it around here. Just want to say thank you for your excellent customer service & taking care of me. I'll be sure to get the word out about Nail Gun Depot - without a doubt.
That's the way to do business. Good prices, fast delivery and a little extra that was unexpected. Thanks for the multipack of 23 gauge pins. I'll be buying from you again.
On live chat, Amanda was a great help in e-mailing the correct part numbers. All I had to do was enter the amount I wanted to buy and go to checkout to complete the transaction. You just cannot beat that kind of service.
It is a nice day here, I will be stapling new screen on the back porch.
Thanks for the prompt service in filling this order.
Thank you, very fast shipping. Product arrived two days after the order was placed.
Nail Gun Depot is amazing, with great prices that can't be beat, we wouldn't buy from anyone else, they really saved us money and time!!! I would recommend them to anyone!!
I received my order today. I'm very satisfied with my experience with Nail Gun Depot.
Thank you also for the excellent and quick service on the UPS order you sent Monday. I received it today and got it to my customers! You guys are awesome!!
I can not begin to tell you how pleased I am with the HIGH level of customer service demonstrated by you and your company in handling this problem for me! Frankly, I did not expect more than a 'brush off'. Instead, I got a very cordial phone call that eventually solved my problem (yes, it was MY problem ... not the nail gun ) :).
After some 35 years in the retail business I believe I am qualified to define Customer Service. And, believe me when I say "NGD defines the very best of Customer Service"! From a home owner, to a big time contractor, NGD WILL take care of you!
Thank you for making my day :) !
Thank you for the order #SO-177698. It was shipped in a box that was well packed and the communication was excellent!!! I like to let businesses know when they are good.
Thanks for all your help. This is the first time I dealt with Nail Gun Depot & it seems like the customer service dept takes all customer issues very seriously. I'm very impressed & appreciative.
Thank You so very much for walking me thru this order your response was wonderful and we got the order and will try it out this evening can not wait hope it makes the job much easier then screwing a screw using a traditional drill!! I will recommend your company to all of our friends!
Have a Great Week!
Jessica and Cody!
Excellent service, speedy delivery and one awesome nail gun. THANK YOU for everything. I hope I can send some more business your way.
Once again, you were very professional and knowledgeable about your job (75% of the time dealing with shipping arrangements, I spend 45 minutes explaining what you understood perfectly). Taking time to check with the warehouse on my options… product knowledge... polite customer service... kudos!
You are a cut above what I usually have to deal with when ordering outside Alaska.
Thanks for your assistance.
I recently was communicating by email with one of your sales people, Amanda, who recommended a different stapler for my requested application. I bought the CareptPro Electric stapler and it worked perfectly for my application.
Thank you very much,
For 2 years I've been paying $39-$42 for 18,000 380/10 20g staples...Not only did you beat that including shipping but the order was processed and shipped.....and BOOM.......they're here.
GREAT service guys.......and yes when I re-order I'll be back on your home page!!!
Just wanna to say Thank You guys for fast shipping, really appreciate that.