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Returns are accepted for merchandise returned within 30 days of purchase. Items must be in new sale-able condition with all original packaging. Any defective merchandise must be returned within 30 days of purchase for exchange or warranty repair per manufacturer's warranty policy. All merchandise must be diagnosed by an authorized service center such as Nail Gun Depot to be deemed defective. All returns require a Return Material Authorization (RMA) number for processing. RMA’ s are acquired by contacting customer service via email or phone. The returning party is responsible for all shipping fees unless otherwise noted. Nail Gun Depot is not responsible for damage incurred during return shipping.
To offer a greater variety of nails and staples to our customers at discounted prices, depending availability, we may substitute the brand of nail or staple you order with an identical interchange from another leading brand, such as Senco, Spotnails or SureFit. Specs and product quality will be identical to the items ordered, but may come branded in alternate packaging. If you have specific brand requirements for your nails or staples, please specify in the comments section during checkout.
Monday through Friday: 8:00am 4:30pm ET
Saturday & Sunday - Closed
Nail Gun Depot
2150 Waycross Road
Cincinnati OH 45240
You can shop at www.nailgundepot.com with confidence. Our partnership with McAfee Secure ensures rigorous daily testing to prevent identity theft, viruses, spyware, phishing, and other online dangers. We have also partnered with Authorize.Net, a leading payment gateway since 1996, to accept credit cards and electronic check payments safely and securely for our customers.
The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks.
Nail Gun Depot adheres to strict industry standards for payment processing, including:
Nail Gun Depot is registered with the Authorize.Net Verified Merchant Seal program, and as a McAfee Secure Certified Merchant.
Orders can be placed via our online shopping cart, contact form, phone or by fax.
PayPal, Visa, MasterCard, Discover, and American Express cards are accepted. We also accept pre-payment by check, money order, and wire transfer. Wire transfers are subject to bank fees. We offer open terms to Fortune 1000 companies only.
All products listed on our site are sold brand new, unless specified otherwise within the product's description. Manufacturers will sometimes update the appearance of their product(s) prior to/after shipment, which means the photo you see on Nail Gun Depot could be an older/newer design of the tool you are purchasing. We do our best to ensure all products on the site are as accurate as possible.
Please contact customer service via e-mail, via our contact page - or by phone, 1-888-720-7892 - for any questions, comments, or suggestions you may have.
Orders usually ship within one business day of receipt. Customers will be notified via e-mail or phone in the event of a backorder.
The UPS transit chart below contains estimated delivery times for the United States. Delivery times refer to business days. You can track your shipment through UPS or by logging into your account.